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Our Servicer Websites Have Moved

It's time to change your bookmarks! We have two new websites where you can directly access your student loans without needing to visit Nelnet.com.

Based on which loan types you have (federal loans under accounts beginning with E or commercial loans under accounts beginning with D and J), select the button for your applicable servicer below.

Once that servicer's website — Nelnet or Sloan Servicing — opens in a new browser tab, save that web address so you can access your loans there from now on.

Not sure which loan types you have? Log in to StudentAid.govopens in new tab using your FSA ID to find out.

Accounts Beginning With E

Nelnet provides customer service for your Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans that are owned by the U.S. Department of Education.

Looking for your federal student loans from an account number that begins with E? Select the Nelnet Federal Student Loans button.

Nelnet Federal Student Loans
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Accounts Beginning With D and J

Sloan Servicing provides customer service for your commercially held Federal Family Education Loan (FFEL) Program loans. These loans were originally borrowed from a bank, lender, or non-profit organization before July 1, 2010.

Looking for your student loans from an account number that begins with D or J? Select the Sloan Servicing button.

Sloan Servicing
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Who is Nelnet?

Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.

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