NYSE: NNI
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Nelnet Consumer Services has experienced tremendous portfolio growth in a changing student loan landscape, leveraging decades of expertise, an ability to scale, and a reputation for exceptional service.
In recent years, artificial intelligence (AI) is playing a larger role in helping organizations provide better customer experiences. At Nelnet, where the purpose is to serve, discover how AI is revolutionizing service.
One of Nelnet’s business lines, BenefitEd, helps employers recruit and retain employees by providing valuable education benefits. See what we learned when we explored research on which benefits Gen Z values the most—and how Nelnet is doing in those areas.
With 70,000 students from more than 130 countries across three campuses, the University of New South Wales (UNSW) has a particularly complex payment landscape.
COVID-19 brought a host of new challenges when it comes to paying for college. We explore them.
SEDA College NT streamlined its payment processes with FACTS, reducing admin time and improving the payment experience for families. The system’s automation and detailed reporting allowed staff to focus more on education and student engagement.
The Archdiocesan Development Fund partnered with FACTS to enhance tuition management across Catholic schools, achieving a 15% reduction in overdue fees and 80% decrease in manual payments, significantly easing administrative workloads and improving efficiency.
In today’s digital era – and compounded by COVID-19 – the importance of an online presence for your bookstore is greater than ever before
Compliance with the Payment Card Industry Data Security Standard is particularly difficult for campuses, but we helped Virginia Tech sustain compliance.
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