Meet Nelnet Government Services

With decades of experience working in highly regulated environments, Nelnet is a trusted strategic partner to government agencies and higher education institutions. We bring a deep understanding of the compliance, operational, and service delivery challenges unique to each sector and build solutions around them.

Our teams become a natural extension of your organization, dedicated to the critical functions your mission depends on. Nelnet is your proven partner for modernizing technology, optimizing operations, and delivering the seamless, accessible service experiences your customers and constituents expect.

What We Do

We develop solutions that address the unique needs of your agency and the people you serve. From migrating, modernizing, or re-architecting applications to achieving or maintaining accessibility to providing white-label customer service and support, our team of government experts delivers outstanding customer interactions and outcomes.

Technology Solutions

Nelnet partners with you to design, modernize, and manage secure, scalable technology solutions, strengthening digital infrastructure, implementing responsible AI capabilities, and supporting long-term mission success even as program requirements and service demands evolve.

Customer-Centric Services

Nelnet helps you deliver accessible, seamless services to the people who depend on you through human-centered design, data-informed insights, digital accessibility solutions, and integrated service delivery that improves satisfaction and builds lasting trust across every touchpoint.

Operational Optimization and Support

Nelnet helps you streamline operations, modernize workflows, and maintain mission-critical systems with confidence, reducing operational risk and freeing your team to focus on what matters most.

Learn more about Government Financial Systems

Explore Nelnet’s Contract Vehicles

Nelnet is a trusted partner to government agencies, known for delivering efficient, purpose-driven solutions. Our contract vehicles offer compliant, accessible pathways to engage with Nelnet’s services, helping agencies meet growing demands and deliver exceptional service with confidence.

View Our Contract Vehicles

Who We Serve

For decades, Nelnet has delivered proven, compliant solutions to the organizations that share a common purpose, serving the people who depend on them. From federal agencies to state and local governments and higher education institutions, we build solutions around the real work you do and the people you serve.

Federal

Nelnet brings proven experience supporting large-scale federal programs, delivering compliant, scalable technology and service solutions that help agencies modernize and better serve the people who depend on them.

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State/Local

Nelnet helps state and local governments close infrastructure gaps, automate workflows and improve service delivery with flexible, scalable solutions built for resource-constrained environments.

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Higher Education

Nelnet brings decades of higher education expertise to help institutions reduce administrative burden and deliver the accessible, student-centered experiences today's learners expect.

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Nelnet Insights

Nelnet Government Services is dedicated to understanding the trends, regulations, and challenges facing the organizations we serve and sharing insights that help you navigate them. What drives us may give you a new perspective on the challenges you face today.

See More Thought Leadership from Nelnet
Article

Creating a Culture of Accessibility

Explore how to integrate accessibility into your regular, everyday processes and champion it as a vital part of your culture.

Customer Experience

UI/UX Design + Federal Loan Services
Article

How Can Offensive Cybersecurity Protect Your Organization?

Learn about the different aspects of offensive cybersecurity and how they can potentially ensure the safety of your company’s most precious information.

Cybersecurity

Information Security + Business Process Outsourcing
Article

NoCode Changes the Equation

New tools make technology and innovation accessible to everyone. Learn how NoCode tools give you the power to do more.

Strategy

Federal Loan Services + Custom Development and Modernization

Contact Us

To explore how Nelnet's expertise and capabilities can help your organization overcome challenges and deliver superior experiences, reach out today.

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