Article

Microservices Create Macro Impact

Learn why a microservices approach to loan application processing and servicing matters when it comes to easy configuration and reporting.

Technology

Loan Servicing + Backup Servicing
Article

What Visa’s New Signature Policy Really Means

Quick, easy, contactless — no longer the gold standard, but the expectation in payment processing.

Technology

Payment Processing
Case Study

Power Up Your CX Engine With Skill Sets You Already Have

Customer Experience (CX) is critical to business success. See how Nelnet collaborated, restructured, and refocused our mindset to deliver on it.

Customer Experience

Contact Center + UI/UX Design
Article

Operating Your Business Under Adverse Conditions

Nelnet proactively prepares for the unexpected and effectively uses business continuity plans. We share tips with our clients and partners.

Strategy

Contact Center + Community Solar
Article

Working Together in a Virtual Office

We're sharing some new ways to foster collaboration within a virtual office.

Technology

Business Performance