- Our Improved Online Experience Is Here
Log in to your Nelnet.com account for a refreshed look and intuitive navigation to help you more easily manage your loans.
- COVID-19 Payment Pause: Payments are suspended and interest rates are at 0% for federal student loans owned by the U.S. Department of Education (that is, Nelnet accounts beginning with “E”). We will notify borrowers before payments restart. Visit StudentAid.gov/coronavirus and Nelnet’s COVID-19 page for updates.
- Student Debt Relief Plan: Courts have issued orders blocking student debt relief. The Biden-Harris Administration is seeking to overturn those orders. For the latest information regarding the status of student debt relief, visit StudentAid.gov.
- Welcome Great Lakes Borrowers! If you've received a welcome notice from us, it's time to register for an online account, watch our intro video below, and read our Great Lakes transfer info page.
- Income-Driven Repayment and PSLF Account Adjustment: Find out if you could benefit from changes to how payments are counted toward forgiveness. Visit StudentAid.gov or Nelnet.com for information about the IDR account adjustment.
Your Student Loan Servicer
We're here to process your loan payments and help you find lower monthly payment options if you need them. Learn what we do.
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
Ways to Make a Payment
You have several options when it comes to making payments. Pay online, use our mobile app, sign up for auto debit, and more.
Learn About Making PaymentsTrouble Making Payments?
If you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
Who is Nelnet?
Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.
Discover Nelnet