- Just Announced: The student loan payment pause is extended until the U.S. Department of Education is permitted to implement the debt relief program or the litigation is resolved. Payments will restart 60 days later. If the debt relief program has not been implemented and the litigation has not been resolved by June 30, 2023 – payments will resume 60 days after that. We will notify borrowers before payments restart. Visit StudentAid.gov/coronavirus for updates.
- Student Debt Relief Plan: Courts have issued orders blocking student debt relief. The Biden-Harris Administration is seeking to overturn those orders. For the latest information regarding the status of student debt relief, visit StudentAid.gov.
- Income-Driven Repayment (IDR) Account Adjustment: Find out if you could benefit from changes to IDR forgiveness. Visit StudentAid.gov or Nelnet.com for information about the IDR account adjustment.
Your Student Loan Servicer
We're here to process your loan payments and help you find lower monthly payment options if you need them. Learn what we do.
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
Ways to Make a Payment
You have several options when it comes to making payments. Pay online, use our mobile app, sign up for auto debit, and more.
Learn About Making PaymentsTrouble Making Payments?
If you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
All Your Loans, In One Place
Managing your loans is fast, easy, and seamless when you download the Nelnet mobile app In addition to making payments and viewing a detailed summary of your account, some other notable features include:
- Update account information
- Sign up for eCorrespondence and text alerts
- Check the status of deferments and forbearances
Who is Nelnet?
Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.
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