- Making Your Payments More Affordable: Need options so your monthly student loan payment amount will better fit your budget? Check out our Ready to Repay video series for clips on the SAVE repayment plan, lowering your payments, or even postponing your payments.
- Checking Your IDR Application Status: If your Nelnet account number begins with “E,” you can view the status of your Income-Driven Repayment (IDR) application by logging in to your Nelnet.com account.
- Applying for SAVE: Consider switching to SAVE, the most affordable student loan repayment plan. You can apply on StudentAid.gov/idr.
- Getting Great Lakes Borrowers Settled In: Have you created your online account yet? You can also get to know Nelnet better by watching our intro video below and reviewing our Great Lakes transfer info page.
- 2023 Tax Information: No later than January 31, 2024, we’ll show you the amount of interest paid on your student loans in 2023 on your billing statement or by letter and in your Nelnet.com account. Any interest paid to Nelnet by 4 p.m. (Eastern) on December 29 will be included. If your loans transferred from Great Lakes or Granite State in 2023, Nelnet will mail your tax information if $600 or more in interest was paid before the transfer. View our tax FAQs for more details.
Your Student Loan Servicer
We're here to process your loan payments and help you find lower monthly payment options if you need them. Learn what we do.
Upload Documents Without Logging in to Your Account
Do you need to upload a document? There's no need to log in. Fill out our form with the requested information and attach your document.
Ways to Make a Payment
You have several options when it comes to making payments. Pay online, sign up for auto debit, and more.
Learn About Making PaymentsTrouble Making Payments?
If you’re struggling to make your monthly payments, we can help. Explore different repayment plans and eligibility requirements.
Explore Repayment Options
Who is Nelnet?
Yes, we’re a student loan servicing company – but we’re much more than that. We’re a service company specializing in consumer finance, telecommunications, and K-12 and higher education. Based in Lincoln, Nebraska, with offices around the globe, we’re 8,500+ associates working together to serve our communities and make our customers’ dreams possible. Sound interesting? That’s just the beginning.
Discover Nelnet